Privacy Policy for Shahenur Fashion
Last updated: 29/09/2025
Welcome to Shahenur Fashion (“we”, “us”, “our”). We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shahenurfashion.com (the “Site”) and when you use our services. By using the Site, you accept the practices described in this policy.
1. Information We Collect
We may collect personal information in various ways, including when you use or access our Site, register an account, place an order, contact us, or otherwise engage with us. The types of data we collect include:
- Personal identifiers and contact information: name, email address, telephone number, shipping address, billing address.
- Account information: username/password, order history, payment details.
- Transaction information: purchases made, items ordered, date and time of purchases, etc.
- Technical / usage data: IP address, browser type and version, operating system, pages visited, referring URLs, time and date of visit, time spent on pages, device identifiers, etc.
- Communications data: messages or inquiries you send us (e.g. via contact form or email), feedback, customer service communications.
- Marketing and preferences data: newsletter subscription status, marketing communications preferences, product interests.
2. How We Use Your Information
We may use your information for the following purposes:
- To process and fulfil your orders (including managing payments, deliveries, returns).
- To establish and manage your customer account.
- To provide you customer service and respond to your inquiries.
- To improve our Site: analysing usage, diagnosing technical issues, optimizing content.
- To send you marketing communications (if you have opted in), such as promotional offers, new product announcements, newsletters.
- To detect, prevent, or otherwise address fraud, security issues, or other harmful or illegal activity.
- To comply with legal obligations or protect our rights.
3. Legal Basis for Processing (if applicable)
Where relevant under applicable law, we process your personal information on legal bases such as:
- Contract performance: e.g. to fulfil your orders, manage payments.
- Consent: for marketing communications.
- Legitimate interests: e.g. to improve the Site, ensure security, prevent fraud.
- Legal obligation: when required by law or to comply with regulatory obligations.
4. Sharing Your Information
We do not sell your personal information. We may share your data in the following circumstances:
- With service providers who assist us in operating our business (e.g. payment processors, web hosting, shipping/delivery companies).
- With third parties to comply with laws or court orders, or in response to legal processes.
- With law enforcement or regulatory authorities when required by law.
- In the event of a merger, sale, reorganisation, or transfer of assets, your information may be among assets transferred.
- With your consent, or as otherwise disclosed at the time of collection or sharing.
5. Cookies & Similar Technologies
We, and third-party services we work with, may use cookies, web beacons, tracking pixels and similar technologies to collect technical and usage data. These may help us:
- recognize you when you return to our Site;
- enable and improve functionality (e.g. remembering language or preferences);
- analyse Site usage and performance;
- deliver more relevant advertising or marketing (if you agree).
You can typically block or delete cookies via your browser settings, though that may limit some functionality of the Site.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These measures include, but are not limited to:
- use of secure servers / encryption (e.g. SSL/TLS);
- access controls & authentication;
- internal reviews of our data collection, storage, and processing practices;
- staff training.
However, no method of transmission or method of electronic storage is 100% secure, so while we strive to use commercially acceptable means, we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. When no longer needed, we will securely delete or anonymize the data.
8. International Transfers (if applicable)
If we transfer your personal data to locations outside Bangladesh (e.g. to service providers abroad), we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable law.
9. Children’s Privacy
Our services are not directed to children under [age – typically 13 / 16 / as per local law]. We do not knowingly collect personal information from children under that age. If we become aware that we have collected such information, we will take steps to delete it.
10. Your Rights
Depending on applicable law, you may have rights concerning your personal data, such as:
- Right to access your personal information.
- Right to correct or update inaccurate or incomplete data.
- Right to erase, restrict processing, or object to processing.
- Right to data portability.
- Right to withdraw consent (where processing is based on consent).
- Right to lodge a complaint with a supervisory authority.
To exercise these rights, contact us using the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at top will reflect the date of revision. We encourage you to check this page periodically. Any changes shall become effective when posted.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Shahenur Fashion
Address: Manda, Dhaka, Bangladesh
Phone: 01752649263
Email: shahenur7875@gmail.com
If you like, I can draft a version that is specific to Bangladesh’s laws (Digital Security Act, or Bangladesh’s data protection—if applicable) or tailored to your business model. Do you want me to prepare that?